Frequently asked questions
What is the return policy?
Returns & Exchanges Policy:
Returns or Exchanges must be initiated within 7 days of delivery. After 7 days, items are no longer eligible for return or exchange.
Refunds:
Approved returns will be refunded to the original payment method.
Refunds include the item cost and applicable taxes, minus original shipping fees and any discounts applied.
A $5 restocking fee per item will be deducted from all returns.
Shipping:
Customers are responsible for shipping costs for exchanges & returns.
We’ll do our best to get you into a better size or style, within reason.
Condition Requirements:
Items must be unworn, with hang tags attached, and in original packaging.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Please note that pre-sale items require an estimated 4–6 weeks for shipping.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is a flat rate of $10 within the U.S. for up to two items. Pre-sale items also ship at a flat rate of $10. All orders are shipped via USPS.
Please note: we are not responsible for lost, stolen, or damaged packages. Tracking information serves as proof of shipment. For any delivery issues, customers must contact the shipping carrier (USPS) directly and open a claim if necessary.